This Privacy Policy describes how TC&B Corporate Wearables Inc. ("TCB Companies", "we", "our", or "us") collects, uses, stores, and protects information collected through our websites, including TCB Companies, Authentic Brand, Authentic Blanks, TCBOrders, and any affiliated online stores or services operated by TC&B Corporate Wearables Inc.
BRANDS COVERED
This Privacy Policy applies to all websites, products, and services operated by TC&B Corporate Wearables Inc., including TCB Companies, Authentic Brand, Authentic Blanks, TCBOrders, and any future brands or websites operated by TC&B Corporate Wearables Inc.
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including when Users visit our websites, register on a site, place an order, fill out a form, subscribe to communications, contact customer service, or use other services, features, or resources we make available. Users may be asked for information such as name, email address, mailing address, phone number, billing information, shipping information, payment information, and order-related information. Users may visit our websites anonymously. We collect personal identification information only if Users voluntarily submit such information to us. Users may refuse to provide personal information, but doing so may prevent them from using certain site-related activities or services.
WEB BROWSER COOKIES
Our websites may use cookies to enhance User experience. A User's web browser places cookies on their device for record-keeping purposes and sometimes to track information. Users may choose to set their browser to refuse cookies or alert them when cookies are being sent. Some parts of the site may not function properly if cookies are disabled.
HOW WE USE COLLECTED INFORMATION
We may collect and use Users' personal information for the following purposes:
- To improve customer service
Your information helps us respond more effectively to customer service requests and support needs. - To improve our websites
We may use feedback and usage information to improve our products, services, and website experience. - To process transactions
We use information provided when placing an order to process and service that order, including payment, fulfillment, shipping, delivery, returns, and customer support. - To send order-related communications
We may send emails or SMS text messages related to order confirmations, order processing, shipment updates, out-for-delivery notices, delivery confirmations, and customer support. - To send periodic emails
The email address provided for order processing may be used to send information and updates related to an order. It may also be used to respond to inquiries, requests, or questions. If a User opts in to receive marketing emails, they may receive company news, updates, or product information. Users may unsubscribe from marketing emails at any time using the instructions included in those emails or by contacting us.
SMS COMMUNICATIONS
If you choose to receive SMS notifications from TC&B Corporate Wearables Inc. or any of its brands, including Authentic Brand, Authentic Blanks, and TCBOrders, we may send transactional text messages regarding your orders.
Customers provide SMS consent by entering their mobile phone number and selecting the SMS consent checkbox during checkout or through another approved customer service interaction. SMS consent is optional and is not required to complete a purchase.
Transactional SMS messages may include order confirmations, order processing updates, shipping notifications, out-for-delivery notifications, delivery confirmations, and related customer service communications.
Message frequency varies based on your order activity. Message and data rates may apply. Reply STOP to unsubscribe or opt out at any time. Reply HELP for assistance or contact Customer Service at 515-465-4693.
You may opt back in to transactional SMS messages by providing consent again during checkout on a future order or through another approved customer service interaction.
We do not share, sell, rent, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage, and processing practices and security measures to help protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our websites.
SHARING YOUR PERSONAL INFORMATION
We do not sell, rent, or trade Users' personal identification information to others. We may share information with trusted service providers who help us operate our business, process orders, ship products, process payments, provide customer service, send email communications, send transactional SMS notifications, or administer website features. These service providers may only use information as necessary to provide services on our behalf and are prohibited from using your information for their own marketing purposes.
We may share generic aggregated demographic information not linked to personal identification information with business partners, trusted affiliates, or advertisers for the purposes outlined above.
We do not sell or share mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.
DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, process orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.
YOUR CHOICES
Users may update account information, request correction of inaccurate information, opt out of marketing emails, and opt out of SMS communications by replying STOP. Users may also contact us with privacy-related questions or requests.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. When we do, we may revise the updated date on this page. We encourage Users to review this page periodically to stay informed about how we protect the information we collect. Continued use of our websites after changes are posted will be deemed acceptance of those changes.
YOUR ACCEPTANCE OF THESE TERMS
By using our websites, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our websites.
CONTACTING US
If you have any questions about this Privacy Policy, the practices of our websites, or your dealings with us, please contact us at:
TC&B Corporate Wearables Inc.
www.tcb-companies.com
510 Research Drive
Perry, Iowa 50220
United States
Phone: 515-465-4693